A GP referral is strongly recommended — and unlike some other providers, we treat this as a clinical priority, not a bureaucratic box to tick. Your GP holds your complete medication history and existing diagnoses. This is directly relevant to whether stimulant medication is safe for you. Skipping it creates genuine risk. If you don’t have a referral yet, our team can guide you through obtaining one.

You will see either a Prescribing Nurse Practitioner (PNP) or a Consultant Psychiatrist — both qualified to assess, diagnose, and prescribe for ADHD. You will not be seen by a counsellor first. The choice between PNP and Psychiatrist depends on the complexity of your presentation. We can advise which is most appropriate when you enquire.

A comprehensive ADHD assessment typically involves a clinical interview with a psychiatrist or psychiatric nurse practitioner, review of background history, and where relevant, structured rating scales and collateral information. The full process may involve one or more sessions depending on complexity. Please enquire directly for a personalised estimate of timing and cost.

The medication pathway usually follows your FSA (first specialist assessment).  This is a full follow-up (FUP) assessment which includes your formal assessment, your prescription, a personalised treatment plan, and two 15-minute follow-up consultations — included in the pathway price, not charged as extras. These follow-ups are where your clinician reviews your response to medication and adjusts the dose to what works best for you. Getting stimulant dosing right takes observation over time; the follow-ups are the mechanism that makes your treatment effective, not optional additions. All MSQ patients have experienced exactly what they were quoted — no cost surprises.

Repetitive Transcranial Magnetic Stimulation (rTMS) is a non-invasive, drug-free therapy using magnetic pulses to stimulate targeted brain regions. It’s clinically proven and used for ADHD, depression, and anxiety where medication alone hasn’t been fully effective. Whether it’s appropriate for you will be assessed by your psychiatrist as part of your treatment plan.

MSQ Health is an approved Southern Cross Easy-Claim provider, and we bill at correct specialist rates. Coverage depends on your specific policy level. We recommend checking your cover before booking — our team can help advise on what is likely claimable for your policy. For patients with good specialist cover, the real out-of-pocket cost is often significantly less than the quoted fee.

Yes. Telehealth appointments are available for patients anywhere in New Zealand via a secure video platform. The quality of clinical care is identical to in-person visits. Many patients prefer telehealth for its convenience. Our clinicians will confirm which appointment types are available via telehealth when you book.

Telehealth appointments at MSQ Health are conducted via a secure video platform accessible from any device with a camera and internet connection. They’re available to patients anywhere in New Zealand. The quality of clinical care is identical to in-person visits — our psychiatrists will confirm which appointment types are available via telehealth when you book.

Yes. MSQ Health provides ADHD assessments and treatment for both adults and children/adolescents. Our child and adolescent psychiatry service is sensitive to the specific developmental context of younger patients and involves parents and caregivers closely throughout the process.

Typically, within weeks — significantly faster than the public system, where waits of 6–24 months are common. Availability varies, so we recommend reaching out as soon as possible. Contact us, and we’ll find the earliest available option for you.